Frequently Asked Questions

Everything you need to know about your first high-quality lace wig experience.

What makes MyFirstWig suitable for beginners?

Our wigs are specifically designed for first-time wearers, featuring pre-plucked hairlines, pre-bleached knots, and adjustable elastic bands to ensure a natural look without needing professional installation.

How long does shipping take for my order?

Standard processing takes 3-5 business days. Once shipped, domestic orders typically arrive within 2-4 business days via DHL or FedEx. You will receive a tracking number via email as soon as your package is dispatched.

Can I return or exchange my wig if I am not satisfied?

Yes, we offer a 15-day return policy for items in their original, unaltered condition. The lace must be uncut and the hair must not be washed or styled for a return to be eligible.

Are your wigs made from 100% human hair?

Absolutely. All MyFirstWig products are crafted from 100% virgin human hair, allowing you to wash, dye, and heat-style your wig just like your own natural hair.

How do I choose the correct cap size?

We offer small, medium, and large cap sizes. We recommend measuring the circumference of your head and referring to our detailed Size Guide located on each product page to ensure a secure and comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through services like Afterpay and Klarna.